Arthur Normand
College Park, MD 20740
|
arthur@normand.space
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(908) 902-2202
|

Seasoned technical leader with 8+ years managing cross-functional teams and delivering scalable micro-services and web products in high-security environments.

Experience


Technical Team Lead
October 2021
 — 
Present
National Security Agency - Department of Defense

Led a 15-member team to deliver secure, accessible web products

  • Orchestrated the full agile delivery lifecycle, to include requirements gathering, ticket estimation, sprint planning, standups, retrospectives and support
  • Streamlined onboarding with containerized development environments, reducing setup time from days to minutes and saving hundreds of hours annually utilizing Coder
  • Mentored junior developers, enhancing their technical skills and guiding their professional growth and development
  • Collaborated with cross-functional teams, including product management and User Experience to define project scope and requirements
  • Managed stakeholder communications and roadmaps, ensuring transparency and timely updates, resulting in improved stakeholder trust and project visibility
  • Oversaw cross-organizational migration of a critical analysis platform; ensured uninterrupted mission continuity
Full Stack Software Engineer
April 2018
 — 
Present
National Security Agency - Department of Defense

Built scalable event-driven micro-services to process/store and search through unstructured data

  • Designed and implemented LLM integrations to include summarization and semantic search
  • Built and deployed scalable, containerized backend micro-services and web interfaces to private clouds and AWS
  • Managed DevOps tasks for the team to include managing proxies (HAProxy/Traefik), build servers (Jenkins), Docker Compose stack files, an ELK stack, logging (Filebeat) and distributed tracing infrastructure (Jaeger/OpenTelemetry)
  • Participated in robust code review processes to enforce best practices and reduce the introduction of new defects
  • Researched and pushed for adoption of newer technologies and tooling, increasing development efficiency and team velocity (Spring Boot/Redux Toolkit/Vite)
  • Built RESTful services that communicate over JMS
  • Integrated with multiple external services to include data warehouses, video/image (OCR/Facial Recognition), speech (STT), text (similarity/NER) analytic stores, LLM services, and S3-compatible object stores
  • Extensive X.509/Mutual TLS experience
  • Deployment and maintenance of multiple MongoDB clusters
  • Deployed and maintained dev/staging/production Docker swarm clusters consisting of 100+ servers processing 5M+ events and thousands of users per day
  • Debugged and resolved numerous issues both frontend and backend, performance, and functional
  • Integrated Apache Lucene for language tokenization in word clouds
  • Built a content parsing and display pipeline as well as the accompanying visualizations
  • Implemented regex-based keyword list searching over large datasets as well as regex optimizations using tries
  • Developed a modular dashboard framework allowing external teams to plug in custom visualizations
  • Analyzed Java heap dumps to detect and resolve memory-related issues
  • Centralized metrics and observability with InfluxDB + Grafana dashboards
  • Set up and configured HAProxy including TLS hardening
  • Performed MongoDB query optimization
  • Designed purge and age-off compliance mechanisms
  • Implemented a web socket to enable real-time updates in the UI
  • Researched efficient algorithms to solve real-world problems (Union-Find/Disjoint-set)
Small Business Consultant
June 2009
 — 
Present
Normand Consulting, LLC

  • Gathered requirements from customers and identified needs/pain points
  • Advised on technical solutions and business processes
  • Analyzed current business practices, then found and implemented improvements
  • Optimized workflows, implemented automations to replace tedious and recurring processes
  • Conducted postmortems for continuous improvement
  • Deployed web servers to host E-Commerce sites
  • Analyzed traffic patterns to identify and mitigate bad actors (Ex: rate-limiting)
  • Integrated with QuickBooks to enable automatic sales receipt and bill creation
Assistant to the Director of Information Technology - New Jersey
June 2017
 — 
August 2017
Beasley Media Group, Inc

  • Managed an enterprise network with approximately 500 endpoints
  • Inventoried technical assets across the region
  • Deployed new endpoints to employees after imaging and recovering old endpoints
  • Built new systems for custom solutions to replace outdated and insecure machines
Undergraduate Course Assistant - CS230 Computer Systems
January 2017
 — 
December 2017
University of Massachusetts - College of Computer Science

  • Helped students resolve issues they encountered on class projects
  • Proctored weekly assessments
Fulfillment Associate
June 2016
 — 
September 2016
Amazon.com, Inc

  • Packed and sorted products, averaging over 1,200 products per hour
  • Top 5% of Associates

Education


University of Massachusetts Amherst
September 2015
 — 
December 2017
Bachelor of Science - Computer Science - GPA: 3.76

Certificates


Top Secret/SCI Clearance

Projects


Trie Regex Optimizer - Owner

A Java library that improves regex performance dramatically for keyword list use-cases

  • Achieved up to 10x performance gains in keyword-list based regex matching; published to Maven Central
WooCommerce - Contributor
October 2024
 — 
October 2024

A customizable, open-source ecommerce platform built on WordPress

  • Contributed bug fixes to attribute-based filtering
Immich - Contributor
August 2025
 — 
Present

A high performance self-hosted photo and video management solution.

  • Enabled vector-based image similarity searching
  • Enabled resolution-based filtering
  • Fixed accessibility (contrast) issues to meet WCAG 2.1 AA compliance
Coder - Contributor
October 2022
 — 
March 2023

A development environment as-a-service service

  • Enabled OAuth to use mTLS client certificates
  • Login page improvements
  • Bugfixes
Rsync Time Backup - Contributor
September 2023
 — 
September 2023

Time Machine style backup with rsync

  • Added flags to enable secure SSH features
  • Published to Maven Central: https://central.sonatype.com/artifact/space.normand/trie-regex-optimizer
Metadata Extractor - Contributor
May 2020
 — 
December 2020

A Java library that extracts Exif, IPTC, XMP, ICC and other metadata from image, video and audio files

  • Added HEIC support; work merged into Apache Tika baseline
Thunderdome Planning Poker - Contributor
September 2022
 — 
September 2022

Thunderdome is an open-source agile planning poker, sprint retro, and story mapping tool

  • Added header authentication (to enable proxy-based mTLS authentication)

Awards


Eagle Scout
November 2015
BSA Troop 116

Skills


Backend:
Java/Maven/IntelliJ IDEA, Testing/JUnit/Mockito/WireMock/Hamcrest, Guava/Apache Commons/Protobuf/JSON, Spring/Spring Boot, Dropwizard, JMS/ActiveMQ/Camel, NodeJS, PHP, Python, ExpressJS, FailSafe, REST/WebSocket APIs, Event-driven architectures
Frontend:
TypeScript/JavaScript/VSCode, ESLint, BiomeJS, Prettier, Testing/Jest/Mocha/Sinon/Chai, A11y
DevOps/Cloud:
AWS/S3/EC2/Lightsail, Docker/Docker Swarm, CI/CD/Jenkins, DNS, git, Dev Containers/Coder/code-server, ELK, OpenTelemetry/Jaeger, HAproxy/Traefik/Nginx, Portainer, Ansible, Terraform, Cron, Bash
AI:
Spring AI, Ollama/OpenWebUI, Summarization/Semantic Search, In-memory Vector Stores, E5/Embedding/Vector Search
Database:
MongoDB, Elasticsearch, MySQL, MariaDB, InfluxDB, Redis, Postgres
Agile Project Management:
Bitbucket/GitLab/GitHub/Confluence, Jira, Artifactory/Nexus
Content Management:
WordPress

Interests


Making:
PC Building, 3D Printing, E-Bike project (ask me about it), Woodworking, Home Automation, RaspberryPi, ESP32/Arduino, Photography